Can’t find what you’re looking for or need to talk to someone about a product or order?
To resolve your inquiry as efficiently as possible, please try the following problem-solving tips before contacting us.
Get in touch with our customer service team:
- To follow up an existing order or inquire about purchasing a new machine – email [email protected]
- For new orders, email [email protected]
- Chat with our smartbot on Messenger – our knowledge database from common inquiries may resolve your query instantly. Otherwise, raise a ticket and we’ll get back to you within 24-48 hours.
- Phone us – 02 4655 0916 – if we can’t answer directly, we will respond to you within 24-48 hours.
- Online enquiry form – we will respond to you within 24-48 hours.